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126A Burnt Oak Broadway, Burnt Oak, Edgware HA8 0BB · Open 24 hours info@emarki.co.uk
+44 7450 620916 Free SEO Audit

Terms & Conditions

Last updated: 25 October 2026

These terms apply to your use of emarki.co.uk and to the services provided by Emarki Ltd, a company registered in England & Wales (company number 16799524), whose registered office is at 126A Burnt Oak Broadway, Burnt Oak, Edgware HA8 0BB ("Emarki", "we", "us").

By using our website or our services, you agree to these terms. Our Service Delivery & Billing Policy, Privacy Policy and Cookie Policy also apply. If your written proposal or agreement says something different from these terms, the proposal or agreement applies.

1. Using our website

  • You may use our website for lawful purposes only. You must not try to disrupt it, gain unauthorised access to it, or copy its content for commercial use without our permission.
  • We aim to keep the information on our website accurate, but it is general information, not advice for your specific business.
  • We are not responsible for the content of other websites we link to.

2. Our services

We provide web design and development, local SEO, Google Business Profile management, AI SEO, Google and Meta Ads management, social media management, website management and AI solutions. The scope, deliverables, timeline and price of your services are set out in your proposal.

We carry out our work with reasonable skill and care, using current best practice, our experience and the data available to us.

3. No guaranteed results

We do not guarantee specific rankings, traffic, leads, sales or revenue. Results depend on factors outside our control, including search engine and platform algorithm changes, competition, your budget, your market, and how quickly changes are approved and implemented.

4. Your responsibilities

  • Give us accurate and complete information about your business.
  • Give us the access we need to your website, hosting, domain, Google Business Profile, analytics, advertising and social media accounts.
  • Reply to requests for approval or feedback in good time. Delays or missing information can affect timelines and results.
  • Make sure any content, images or logos you give us are yours to use, and that your business complies with the law and the rules of the platforms we use for you.

5. Third-party platforms

Our work relies on platforms run by others, such as Google, Meta, WordPress, hosting providers and directories. We are not responsible for their outages, policy changes, suspensions, penalties or price changes, but we will help you respond to them where we can.

6. Ownership and intellectual property

  • Your website and content: once a project has been paid for in full, you own the website we built for you and the content we created specifically for it. We keep ownership until full payment is received.
  • Your accounts: your domain, hosting, Google, Meta and other accounts remain yours. Where we set up an account for you, we will transfer it to you when you ask or when our work ends.
  • Our materials: our methods, templates, tools, reports and know-how remain ours. You may use reports and materials we give you within your business, but not resell or distribute them.
  • Third-party items: themes, plugins, fonts, stock images and software are licensed under their own terms.
  • Portfolio: with your prior approval, we may show the work we did for you in our portfolio and case studies.

7. Payment

Prices, payment dates, cancellation and refunds are covered in our Service Delivery & Billing Policy. We may pause or stop services if payments are not made on time.

8. Confidentiality

We keep your business information, login details and private data confidential, and use them only to deliver your services. This does not apply to information that is already public or that we must disclose by law.

9. Ending services

  • You can cancel monthly services as set out in our Billing Policy.
  • We may suspend or end services if you seriously or repeatedly break these terms, don't pay, or ask us to do something unlawful or against platform rules. Where reasonable, we will warn you first.
  • When services end, we will hand back or remove our access to your accounts.

10. Our liability

  • Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under English law.
  • We are not liable for loss of profits, revenue, business or opportunity, or for any indirect or consequential loss.
  • Our total liability to you for any claim is limited to the fees you paid us for the service concerned in the 12 months before the claim arose.

11. Changes to these terms

We may update these terms from time to time. The date at the top shows when they were last changed. Changes don't affect work already agreed in a signed proposal.

12. Law and disputes

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you have a concern, please contact us first so we can try to resolve it.

13. Contact

Emarki Ltd, 126A Burnt Oak Broadway, Burnt Oak, Edgware HA8 0BB. Email info@emarki.co.uk or call +44 7450 620916.

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